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Frequently Asked Questions

General FAQ’s

How do I know if I have registered and paid successfully?

You will receive a confirmation email of your registration within the next week.

I didn't receive a confirmation email. What should I do?

Don't worry! Send us an email at programs@thecrimson.com with the subject line: "Registration Check: [School Name]" and we'll be in touch to get things fixed.

I loved the conference and want to leave a review! What should I do?

We're so glad you enjoyed it. We always love hearing from our students, so please leave us your comments on the post-conference survey sent to your email! If you have specific shout-outs, let us know too!

 

Group/School FAQ’s

Can I pay via check?

Yes, you can. After you complete registration, please send an email to programs@thecrimson.com with the subject line: "Check Payment: [School Name]" and we will send you the invoice and appropriate details.

I need an invoice. What should I do?

Contact us at programs@thecrimson.com with the subject line: "Invoice Needed: [School Name]" and we'll send it along!

More students would like to attend. What should I do?

We'd love to have them! Please send an email to programs@thecrimson with the subject line: "Registration Change: [School Name]" and we'll work with you from there!

Post Registration FAQ’s

Will there be recordings of SJA?
Yes! The seminars will be recorded and can be accessed up to two weeks after the conference end date. Please note that panels and interactive workshops will not be recorded.

What is the cancellation policy for SJA?

If you would like to cancel your registration, notify programs@thecrimson.com at least 2 weeks in advance to receive a full tuition refund. Cancellation between 1 and 2 weeks in advance will result in a 50% refund. Cancellation within 7 days of the program start date will result in a 25% refund. Cancellation within 48 hours will not result in a refund, but you will be given access to the recordings.

What do I do if I get disconnected in the middle of a virtual conference? 

Please rejoin with the Zoom Link and message one of the conference directors in the SJA Slack Channel. If your conference does not have a Slack Channel, please email programs@thecrimson.com, and we will do our best to assist you.